The legal contract.
Effective May 7, 2026. Last updated May 7, 2026. Document version 1.0.0.
Please read these Terms carefully before using Epioneum.
- Medical emergencies. If you think you are having a medical emergency, call 911 or your local emergency number immediately. Epioneum is not a healthcare provider and does not deliver medical care.
- Binding arbitration & class action waiver. Section 19 contains a binding individual arbitration agreement and a waiver of your right to participate in a class action. By using Epioneum you agree to those provisions unless you opt out as described in Section 19(g).
- Commercial relationships. Epioneum earns commissions when readers sign up with certain providers through our links. Section 11 explains how those relationships work and how they do, and do not, affect what we publish.
These Terms of Service (the “Terms”) govern your access to and use of the websites, content, comparison index, matching quiz, newsletters, and related services (collectively, the “Service”) made available by Epioneum, Inc., a Delaware corporation, together with its subsidiaries and affiliates (“Epioneum,” “we,” “us,” or “our”). By accessing or using the Service in any way you agree to be bound by these Terms. If you do not agree, do not access or use the Service.
These Terms constitute a binding legal agreement between you and Epioneum. They supersede any prior agreement or understanding between you and Epioneum regarding the Service. If you accept these Terms on behalf of an entity, you represent that you have the authority to bind that entity, in which case “you” refers to that entity.
1. Definitions
In these Terms, capitalized terms have the meanings given to them where they first appear or in this Section 1. “Content” means any text, data, scoring rubric, comparison table, illustration, photograph, graphic, software, code, design element, audio, video, or other material made available through the Service. “User Submission” means any communication, correction, suggestion, idea, feedback, or other material that you submit to Epioneum through any channel, including the corrections inbox. “Provider” means any third-party telehealth program, pharmacy, manufacturer, or other operator referenced or compared in the Service.
2. Eligibility
You must be at least 18 years old, reside in the United States, and have the legal capacity to enter into a binding contract to use the Service. The Service is intended for residents of the United States only. We make no representation that the Service is appropriate or available for use in any other jurisdiction. If you access the Service from outside the United States, you do so on your own initiative and are responsible for compliance with local law.
By using the Service, you represent and warrant that you (a) meet the eligibility requirements above, (b) have not been previously suspended or removed from the Service by us, and (c) are not barred from receiving services under the laws of the United States or any other applicable jurisdiction.
3. The Service
Epioneum is an independent comparison index and editorial publication covering GLP-1 telehealth providers in the United States. The Service includes, among other things, published reviews of Providers, a Quality Score derived from a documented methodology, a matching quiz, periodic newsletters, and a corrections changelog.
Epioneum does not provide medical care. We do not employ clinicians; we do not prescribe, dispense, or fill medication; we do not operate pharmacies, laboratories, or telehealth platforms; and we do not establish a doctor-patient relationship with any reader. The Service is informational only.
We may, in our sole discretion and without prior notice, modify, suspend, or discontinue all or any part of the Service, including any feature, Provider listing, scoring axis, or piece of Content. We will not be liable to you or to any third party for any such modification, suspension, or discontinuation.
4. Limited License to Use the Service
Subject to your continued compliance with these Terms, Epioneum grants you a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Service for your own personal, non-commercial purposes. No other right or license, express or implied, is granted to you by these Terms. All rights not expressly granted are reserved by Epioneum.
5. Acceptable Use; Restrictions
You agree not to, and not to permit any third party to:
- copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, display, sell, license, or otherwise exploit any Content for any commercial purpose, except as expressly authorized by these Terms or in writing by Epioneum;
- use any robot, spider, scraper, headless browser, or other automated means to access the Service or to extract Content, other than well-behaved indexing by public search engines that respect our robots.txt directives;
- circumvent, disable, or otherwise interfere with security-related features of the Service or features that prevent or restrict use or copying of any Content;
- decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code, structure, or underlying ideas of the Service or any Content, except to the extent that such restriction is prohibited by applicable law;
- transmit any malware, virus, worm, trojan, time bomb, or other harmful or destructive code, or take any action that imposes an unreasonable or disproportionately large load on our infrastructure;
- impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with a person or entity, or harvest, collect, or store personal data about other users;
- use the Service to violate any applicable law, regulation, or third-party right, or to infringe any intellectual property right;
- frame the Service, mirror any portion of it, or display any portion of it within another website or application without our prior written consent.
We reserve the right, but are not obligated, to investigate any suspected violation of these Terms and to take any action we deem appropriate, including referring matters to law-enforcement authorities. We may, without notice and without liability, block, suspend, or terminate your access to the Service at any time for any reason, including suspected violation of these Terms.
6. Intellectual Property
The Service, including its “look and feel”, the selection and arrangement of Provider data, the Quality Score methodology, and all original Content, is owned by Epioneum or its licensors and is protected by United States and international copyright, trademark, trade-secret, and other intellectual-property laws. The name “Epioneum”, the Epioneum bird mark, and any related logos, slogans, and visual identifiers are trademarks of Epioneum, Inc. You may not use those marks without our prior written consent. Third-party trademarks referenced in the Service are the property of their respective owners; their use does not imply endorsement of Epioneum by the trademark owner, or vice versa.
Limited press, quotation, citation, and academic use of Content is permitted under the doctrine of fair use, provided the source is clearly attributed to Epioneum with a link to the original page. Bulk republication, training of machine-learning models on our Content, and commercial redistribution are not permitted without a written license from Epioneum.
7. User Submissions and Feedback
We welcome corrections and other User Submissions. By sending a User Submission to Epioneum, you (a) represent that you own or have the right to share it, (b) grant Epioneum a worldwide, perpetual, irrevocable, royalty-free, fully paid, sublicensable license to use, copy, modify, publish, and distribute the User Submission for any lawful purpose related to operating, improving, or promoting the Service, and (c) waive any moral rights you may have in the User Submission to the maximum extent permitted by law. You should not send us anything you consider confidential. We have no obligation to act on any User Submission and may publish, summarize, or disregard it in our sole editorial discretion.
8. Commercial Relationships and Affiliate Disclosure
Some links from the Service to Providers are affiliate links. When a reader signs up with a Provider through one of those links, Epioneum may receive a commission. The commission is paid by the Provider, not by you, and does not increase the price you pay. Affiliate relationships do not affect a Provider’s Quality Score or position in the comparison table; rankings are determined exclusively by the published methodology. This Section 8 is incorporated into and supplements the disclosures published at /terms and is intended to satisfy our obligations under the U.S. Federal Trade Commission’s Endorsement Guides (16 C.F.R. Part 255).
9. Medical Disclaimer; No Doctor-Patient Relationship
The Service is not medical advice. Content published through the Service is provided for general informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease or to substitute for professional medical advice, diagnosis, or treatment. Reliance on any information provided through the Service is solely at your own risk.
Use of the Service does not create a doctor-patient, therapist-client, or other professional relationship between you and Epioneum. Always seek the advice of a qualified, US-licensed healthcare professional with any questions you may have regarding a medical condition, prescription medication, or treatment plan, including before starting, changing, or stopping any GLP-1 medication. Never disregard professional medical advice or delay in seeking it because of something you read in the Service. If you think you may have a medical emergency, call 911 immediately.
10. Third-Party Links, Services, and Products
The Service contains links to and references to third-party websites, applications, and services, including Provider sign-up flows, pharmacies, laboratories, and content hosted on platforms we do not control. Epioneum does not endorse, sponsor, or assume responsibility for any third-party site, service, product, or transaction you access through the Service. Your access to and use of any third-party site or service is at your own risk and is governed by that third party’s terms and privacy policy. Any contract you enter into with a Provider is solely between you and that Provider, and Epioneum is not a party to it.
11. Privacy
Our collection and use of personal information is described in our privacy disclosures, currently published at /terms § 6. By using the Service you acknowledge those practices. The matching quiz collects no email address, name, or medical history, and quiz answers are not transmitted to advertising platforms.
12. Copyright Complaints (DMCA)
Epioneum respects the intellectual-property rights of others and expects users of the Service to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe that Content available through the Service infringes a copyright you own or control, please send a written notice to our Designated Agent that includes:
- a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- identification of the copyrighted work claimed to have been infringed;
- identification of the material that is claimed to be infringing or to be the subject of infringing activity, with information reasonably sufficient to permit us to locate the material (such as a URL);
- your name, address, telephone number, and email address;
- a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- a statement, under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or are authorized to act on the owner’s behalf.
Designated DMCA Agent: Copyright Agent, Epioneum, Inc., c/o editorial@epioneum.com, with the subject line “DMCA Notice.” Notices that do not comply with the statute may be ineffective. Knowingly material misrepresenting that material is infringing may subject you to liability under 17 U.S.C. § 512(f).
13. Disclaimers
The Service and all Content are provided on an “as is” and “as available” basis, with all faults and without warranty of any kind. To the fullest extent permitted by applicable law, Epioneum and its officers, directors, employees, contractors, agents, licensors, and suppliers expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising out of course of dealing or usage of trade.
Without limiting the foregoing, Epioneum does not warrant that (a) the Service will meet your requirements, (b) Content, including pricing, state availability, refund terms, or pharmacy data, will be error-free, current, or complete at any given moment, (c) the Service will be uninterrupted, timely, secure, or free of viruses or other harmful components, or (d) any defects will be corrected. Provider terms and prices may change at any time without notice; you are responsible for verifying material commercial terms on the Provider’s own site at the moment of purchase.
Some jurisdictions do not allow the exclusion of certain implied warranties, so some of the above exclusions may not apply to you. In that case, those warranties are disclaimed to the maximum extent permitted by law.
14. Limitation of Liability
To the fullest extent permitted by applicable law, in no event will Epioneum or its officers, directors, employees, contractors, agents, licensors, or suppliers be liable to you or any third party for any indirect, incidental, special, consequential, exemplary, or punitive damages, including damages for lost profits, lost revenues, lost savings, lost business opportunity, loss of data or goodwill, service interruption, computer damage or system failure, or the cost of substitute services, arising out of or in connection with these Terms or the Service, whether based on warranty, contract, tort (including negligence), product liability, or any other legal theory, and whether or not Epioneum has been informed of the possibility of such damage.
To the fullest extent permitted by applicable law, the aggregate liability of Epioneum and its officers, directors, employees, contractors, agents, licensors, and suppliers arising out of or in connection with these Terms or the Service will not exceed one hundred U.S. dollars (US $100).
The exclusions and limitations of damages set forth above are fundamental elements of the basis of the bargain between you and Epioneum. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In those jurisdictions, our liability is limited to the maximum extent permitted by law.
15. Indemnification
You agree to defend, indemnify, and hold harmless Epioneum and its officers, directors, employees, contractors, agents, licensors, and suppliers (each, an “Indemnified Party”) from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to (a) your access to or use of the Service, (b) your violation of these Terms, (c) your violation of any third-party right, including any intellectual-property, publicity, or privacy right, or (d) any User Submission you provide. Epioneum reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with our defense of any such claim. You will not settle any claim affecting an Indemnified Party without Epioneum’s prior written consent.
16. Term and Termination
These Terms apply to you for as long as you access or use the Service. Epioneum may terminate or suspend your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. All provisions of these Terms that by their nature should survive termination, including Sections 6 (Intellectual Property), 7 (User Submissions), 13 (Disclaimers), 14 (Limitation of Liability), 15 (Indemnification), 16 (Term and Termination), 17 (Governing Law), 19 (Dispute Resolution), and 21 (General), survive.
17. Governing Law
These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Subject to Section 19 (Dispute Resolution), the state and federal courts located in New Castle County, Delaware will have exclusive jurisdiction over any judicial proceeding that is not subject to arbitration, and you and Epioneum each consent to the personal jurisdiction of those courts and waive any objection based on inconvenient forum.
18. Changes to These Terms
We may modify these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page and, when changes are material, provide a more prominent notice (such as a banner on the Service or a mention in the Monday brief) for at least 30 days. Material changes will not apply retroactively to disputes that arose before the change unless you affirmatively agree to them. Your continued use of the Service after the effective date of a change constitutes your acceptance of the modified Terms. If you do not agree to a modification, your sole remedy is to stop using the Service.
19. Dispute Resolution; Binding Arbitration; Class Action Waiver
Please read this section carefully. It requires you and Epioneum to resolve most disputes through binding individual arbitration rather than in court, and waives your right to participate in a class action or class arbitration. You may opt out of this Section 19 within 30 days of first accepting these Terms by following the procedure in subsection (g).
(a) Informal resolution
Before initiating arbitration, you and Epioneum agree to attempt to resolve any dispute informally for a period of at least 60 days. To begin the informal process, send a written notice describing the dispute and the relief sought to legal@epioneum.com. If the dispute is not resolved within 60 days, either party may initiate arbitration as described below.
(b) Agreement to arbitrate
You and Epioneum agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service, including the formation, breach, termination, validity, interpretation, or enforceability of these Terms (each, a “Dispute”), will be resolved exclusively through final and binding individual arbitration, except as provided in subsection (e). The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this arbitration agreement.
(c) Arbitration administrator and rules
Arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, except as modified by these Terms. The AAA’s rules and filing instructions are available at www.adr.org. The arbitration will be conducted by a single neutral arbitrator. The seat of the arbitration is Wilmington, Delaware, but, unless the parties agree otherwise, the arbitration may be conducted by document submission, by telephone, or by video conference; in-person hearings, if any, will be held in the federal judicial district in which you reside or, by mutual agreement, elsewhere.
(d) Class action waiver
You and Epioneum agree to resolve Disputes only on an individual basis. Neither you nor Epioneum may bring a Dispute as a plaintiff or class member in a purported class, consolidated, mass, representative, or private-attorney-general proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding. If a court or arbitrator decides that this subsection (d) is unenforceable as to a particular claim, then that claim, and only that claim, will be severed from arbitration and may proceed in court.
(e) Exceptions
Notwithstanding the foregoing, either party may (i) bring an individual action in small-claims court for any qualifying claim, and (ii) seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual-property rights or unauthorized access to the Service.
(f) Costs and fees
Each party will bear its own attorneys’ fees and costs in arbitration unless the arbitrator awards otherwise pursuant to applicable law. Filing, administrative, and arbitrator fees will be allocated as set forth in the AAA’s Consumer Arbitration Rules. If the AAA’s rules require Epioneum to pay any portion of those fees, Epioneum will pay them.
(g) 30-day right to opt out
You have the right to opt out of this Section 19 by sending written notice of your decision to opt out to legal@epioneum.com with the subject line “Arbitration Opt-Out” within 30 days of the date you first accepted these Terms. Your notice must include your full name, mailing address, and a clear statement that you wish to opt out of arbitration. If you opt out in accordance with this subsection (g), neither you nor Epioneum will be required to arbitrate Disputes, and Section 17 (Governing Law) and the courts specified there will govern.
(h) Survival; future changes
This Section 19 will survive termination of your relationship with Epioneum. If Epioneum makes a future material change to this Section 19 (other than a change to the notice address), you may reject the change by sending us written notice within 30 days of the change to the address above; that notice will reinstate the version of this Section 19 in effect immediately before the change.
20. Force Majeure
Epioneum will not be liable for any failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including acts of God, fire, flood, earthquake, severe weather, war, terrorism, civil unrest, labor dispute, government action, public-health emergency, internet or telecommunications outage, cybersecurity incident, or third-party service failure.
21. General
Entire agreement. These Terms, together with our published disclosures at /terms, constitute the entire agreement between you and Epioneum regarding the Service and supersede all prior or contemporaneous understandings, communications, and agreements, whether oral or written, regarding the Service.
Severability. If any provision of these Terms is held by a court of competent jurisdiction or arbitrator to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it valid, legal, and enforceable, or, if it cannot be modified, severed, and the remaining provisions will continue in full force and effect.
No waiver. The failure of Epioneum to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Epioneum.
Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without Epioneum’s prior written consent. Any attempted assignment in violation of this provision is void. Epioneum may freely assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets, or to any affiliate.
Relationship. Nothing in these Terms creates any partnership, joint venture, agency, employment, or fiduciary relationship between you and Epioneum.
Notices. Notices to Epioneum must be sent to legal@epioneum.com. Notices to you may be sent to the email address you have provided to us, posted in the Service, or delivered by any other reasonable means; notices are deemed given when sent.
Headings. Section headings are for convenience only and do not affect interpretation.
Export. You agree to comply with all applicable U.S. and foreign export-control and sanctions laws and regulations, and you represent that you are not located in, under the control of, or a national or resident of any country or person subject to U.S. embargo or sanctions.
U.S. Government users. The Service and any related software constitute “commercial items” as defined at 48 C.F.R. § 2.101. If acquired by or on behalf of any agency within the U.S. Government, the Service is licensed with only those rights set forth in these Terms, in accordance with 48 C.F.R. § 12.212 and 48 C.F.R. § 227.7202.
22. Contact
- Legal & arbitration notices — legal@epioneum.com
- Editorial & press — editorial@epioneum.com
- Corrections — corrections@epioneum.com
- Provider & affiliate partnerships — partners@epioneum.com
- Privacy — privacy@epioneum.com
- Mailing address — Epioneum, Inc., Attn: Legal, Wilmington, Delaware, USA
Document v1.0.0 · Effective May 7, 2026 · Last updated May 7, 2026 · © 2026 Epioneum, Inc. Operational and editorial disclosures are published separately at /terms.
