503A
Undisclosed partner
United States
Provider does not publicly disclose specific pharmacy partner; FAQ historically referenced 503B, current site references U.S. 503A compounding pharmacies.
Utah telehealth selling compounded semaglutide & tirzepatide (injectable + oral).
Pricing note: Promotional first-month rates ($147–$179) advertised; sustained list pricing on company product pages is $297/mo injectable semaglutide and $399/mo injectable tirzepatide. Sublingual drops list at $179.10/mo (sema) and $224.10/mo (tirz). Multi-month prepay commitment commonly reported.
State availability: Excluded states not disclosed on public checkout-flow pages reviewed.
Direct Meds is a telehealth platform operated by Direct Meds, LLC (incorporated in Utah; offices in Bluffdale/Draper, UT) that connects patients with licensed clinicians to prescribe compounded semaglutide and tirzepatide, offered in both injectable and sublingual oral-drop formats. The platform is LegitScript-certified and dispenses through U.S.-based 503A compounding pharmacies. Pricing is described by the company as all-inclusive (medication, telehealth consult, supplies, shipping). The service does not accept insurance but accepts HSA/FSA. On September 9, 2025 the FDA issued a warning letter to directmeds.com, Inc. dba DirectMeds for alleged misleading marketing claims about compounded semaglutide and tirzepatide. The company is not BBB-accredited and carries an F BBB rating with 100+ complaints related primarily to billing, multi-month commitments, and cancellation, alongside a high Trustpilot score from 9,000+ reviews.
Type disclosed (U.S. 503A); specific pharmacy name and license not published on public-facing pages.
Provider does not publicly disclose specific pharmacy partner; FAQ historically referenced 503B, current site references U.S. 503A compounding pharmacies.
We don’t republish individual user quotes — too easy to misattribute, too easy to lose context. Below are the aggregate ratings from public review platforms with links to read actual reviews at the source. Counts are rounded down to a confident floor (e.g. 12,788 → 12,000+).
Click any source above to read the actual reviews. Ratings reflect the platform’s own reported aggregate at last verification (May 6, 2026).
Company FAQ states customers can cancel by emailing help@directmeds.com or calling (888) 696-7176; no self-serve portal cancellation documented. Multi-month prepay plans frequently cited in BBB complaints as creating friction at cancellation.
Read official policy ↗Company states no contracts and cancellation 'anytime'; BBB complaints document refusal of refunds for unopened/unused medication once a multi-month supply has shipped.
Asynchronous online intake reviewed by a licensed provider; no required video visit at start per company-stated workflow. Nurse messaging support included. Provider not named to patient prior to enrollment.
Pricing and policies above were verified May 6, 2026. Always re-verify on the provider's site at the moment of purchase.
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